Contact Us
Last updated: 17 September 2026
People read this inbox. An order that has not arrived, a refund you want to start, or a question this site does not cover — write, and you will get a reply.
Email: [email protected]
Post: DigestFlow Customer Care, 2093 Philadelphia Pike, Suite 8888, Claymont, DE 19703, United States
Hours: Monday to Friday, 9am to 5pm US Eastern Time
Reply time: within one business day
Three details that save a round trip
- Your order number, for anything order-related.
- The email address you used at checkout — that is the key orders are filed under.
- A photograph, if something arrived damaged or does not look right.
Where to start, by topic
| What you need | Fastest route |
|---|---|
| Where is my order? | Email with the order number — also see the shipping policy |
| I would like a refund | Email inside 180 days — steps on the refund policy page |
| What is in the capsule? | The Supplement Facts panel on your bottle; context in the ingredients section |
| Is it vegetarian / gluten free? | The packaging marks say yes; confirm against the Other Ingredients line on your own bottle |
| A charge I do not recognise | Email us — we identify it and connect you to the retailer if that is where the fix sits |
| Privacy or data request | Email us — see the privacy policy |
What we are not able to do
We cannot give medical advice, recommend a serving outside the label, or tell you whether DigestFlow is appropriate alongside a particular prescription. Those need someone with your medical history in front of them.
We also cannot assess digestive symptoms over email. If yours are severe, persistent, painful, or accompanied by weight loss or bleeding, please see a doctor. That is not a deflection — it is the only answer capable of being useful.
Media and partnerships
Same address, with "Media" or "Partnership" in the subject line so it reaches the right desk.